22 September 2017

About F%##ing Time

After a continuing problems with driver vetting, incident reporting, and its treatment of its employees, Uber has been stripped of its operating permit by the Transport for London.

Specifically, they have been ruled that Uber is not a, "Fit and proper," private car operator:
Uber has been stripped of its London licence in a surprise move that dealt a serious blow to one of Silicon Valley’s fastest rising companies and sparked an outcry from a coalition of customers, government ministers and drivers at the ride-hailing company.

The firm’s application for a new licence in London was rejected on the basis that the company is not a “fit and proper” private car hire operator.

Uber’s cars will not disappear immediately as its current licence expires on 30 September and it plans to challenge the ruling by London’s transport authority in the courts immediately. The hailing app can continue to operate in the capital – where it has 3.5 million users – until the firm has exhausted the appeals process. Uber has 21 days to launch an appeal but can continue to operate until the process expires – which could take months.

Uber chief executive Dara Khosrowshahi wrote to staff on Friday confirming that the company would appeal the ruling. He said he disagreed with the decision but it was based on past behaviour.

“The truth is that there is a high cost to a bad reputation,” he wrote. “It really matters what people think of us, especially in a global business like ours.

………

TfL said it had rejected the company’s application to renew its licence because “Uber’s approach and conduct demonstrate a lack of corporate responsibility” in relation to reporting serious criminal offences, obtaining medical certificates and driver background checks.

The licensing body also said it was concerned by Uber’s use of Greyball, software that can be used to block regulatory bodies from gaining full access to its app and undertaking regulatory or law enforcement duties.
What Khosrowshahi is basically saying is that Travis Kalanick is simply too toxic to run Uber.

As Hannah Jane Parkinson has noted, "You name it, and if it’s sh%$#y behaviour, Uber has probably done it." (%$# mine)

Uber's primary innovation has always been a willingness to behave with complete disregard for the law and for ethics.

It's nice to see that bubble popped.

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